How do I pay for a deochem.com purchase?
- We are in the process of integrating multiple payment option methods. Whatever your online mode of payment, you can rest assured that deochem.com trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
- deochem.com will be accepting payments made using Visa, MasterCard, Maestro and American Express credit/debit cards in India at listed areas.
Are there any hidden charges when I make a purchase on deochem.com?
There are NO hidden charges when you make a purchase on deochem.com. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.
What are the delivery charges?
Delivery charges vary depending on the goods, their size & weight. Please check individual items for the shipping charges.
How do I pay using a credit/debit card?
We will accept the payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D Secure password.
We will be accepting payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank’s secure page for entering your online password (issued by your bank) to complete the payment.
Is it safe to use my credit/debit card on deochem.com?
Your online transaction on deochem.com is secure with the highest levels of transaction security currently available on the Internet. deochem.com uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
What steps does deochem.com take to prevent card fraud?
deochem.com realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.
In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the “Verified by VISA” and “Mastercard SecureCode” services, respectively.
The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
How can I get the 3D Secure password for my credit/debit card?
You can register for the 3D Secure password for your credit/debit card by visiting your bank’s website.